city guide

Arrival by plane

If you are flying to Hangzhou from other parts of the world and China, you will arrive at Hangzhou Xiaoshan International Airport. From there, catch a taxi or airport shuttle bus to the downtown area, which is 27 kilometers away.

There are no flights between Hangzhou and Shanghai as the distance is too short. Most visitors arrive by train, coach, taxi or rental car.

1st floor Airport Departure Hall (by courtesy of inhangzhou.com)

2nd floor middle Airport Departure Hall (by courtesy of inhangzhou.com)

2nd floor Airport Departure Hall (by courtesy of inhangzhou.com)

Airport hotlines

For flight and ticket enquires: +86 571 85152575, for customer service: +86 571-8666 2402, for freight or cargo enquiries: +86 571-86665021 / 86665029. For more information on the airport, go to http://www.hzairport.com/en/.

From Hangzhou Xiaoshan International Airport to city center

By airport shuttle:

The waiting room for the shuttle bus is near the north of Entrance 5 at the Arrival Hall on the first floor. The shuttle takes passengers to Wulin Gate stop at downtown Hangzhou.

Ticket prices: 20 yuan. Operation hours: 7:30am-9:30pm, intervals at 30 minutes. 9:30am-5pm, intervals at 15 minutes. (Note: intervals refer to the waiting time from the first passenger boarding the bus.).

By cab:

The cab stand is located outside Entrance 5 to the Arrival Hall on the first level. Cab fare should not be more than 100 yuan from Hangzhou Xiaoshan International Airport to downtown Hangzhou.

Fare: Basic at 11 yuan (10 yuan for the first 3km and additional 1 yuan for fuel fee). For distance within 10km, the rate is 2 yuan/km; for distance above 10km, the rate is 3 yuan/km. The waiting charge is 2 yuan/5 minutes.

For luxury cabs at the airport:

Fare: Basic at 10 yuan for first 2.5km. For distance within 8km, the rate is 3 yuan/km; for distance above 8km, the rate is 5 yuan/km.

There are no additional charges for all cabs during peak hours or late nights. Smoking is not allowed in any cabs, and if the driver smokes while driving, you have the right to refuse payment.


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